Privacy policy

HP and its subsidiaries respect your privacy. This Privacy Statement informs you of our privacy practices and of the choices you can make about the way information about you, including from your online activity is collected and how that information is used by HP. This statement is readily available on our HP.com home page and at the bottom of every HP web page. Please use the links below to access translations of this statement and any applicable country specific or service specific supplements to the statement.

HP was a founding sponsor of the Council of Better Business Bureau’s Online Privacy Program and is a BBB Accredited Business. HP privacy practices are consistent with the BBB Code of Business Practices and we proudly display the BBB seal.

Privacy BBB OnLine non-HP site

In the development of HP’s privacy policies and standards, we respect and take into account the major principles and frameworks around the world, including the OECD Guidelines on the Protection of Privacy and Transborder Flows, EU Directive 95/46/EC, APEC Privacy Framework, and the Madrid Resolution on International Privacy Standards and the Australian Privacy Principles under the Privacy Act 1988 (Cth).

HP complies with the U.S. – E.U. Safe Harbor framework and the U.S. - Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. HP has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view HP's certification, please visit http://www.export.gov/safeharbor/. non-HP site. HP has also established a set of binding corporate rules (“BCR”), which have been approved by the majority of Data Protection Regulators in the EEA and Switzerland, effective June 2011. The BCRs ensure that personal data from the EEA is adequately protected while being processed by any of HP’s global entities.

In compliance with the Safe Harbor Principles and BCR requirements, HP commits to resolve complaints about your privacy and our collection or use of your personal information. HP has further committed to refer unresolved privacy complaints from E.U. citizens or residents regarding transfers of their personal data under the Safe Harbor Principles to an independent dispute resolution mechanism, the BBB EU Safe Harbor, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if HP does not satisfactorily address your complaint, you may contact BBB EU Safe Harbor at: http://www.bbb.org/us/safe-harbor-complaints. non-HP site

HP has been awarded TRUSTe's Privacy Seal signifying that this Privacy Statement and related practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements including transparency, accountability, and choice regarding the collection and use of personal information. TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trust mark and innovative trust solutions. The TRUSTe program does not cover information that may be collected through any software downloaded from this Web site. If you have questions or complaints regarding our Privacy Statement or practices, please contact HP using the contact information included at the end of this Statement. If you are not satisfied with our response, you can refer your complaint to TRUSTe.non-HP site.
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